Transforming Performance Measurement: Rethinking the Way We Measure and Drive Organizational Success by Dean R. Spitzer
English | 9 Feb. 2007 | ISBN: 0814408915 | 305 Pages | PDF | 1 MB
English | 9 Feb. 2007 | ISBN: 0814408915 | 305 Pages | PDF | 1 MB
You can't accurately gauge your company's performance if you don't know what – or how – to measure.
It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system.