Loretta Malandro, «Say It Right the First Time»
Loretta Malandro, «Say It Right the First Time»
McGraw-Hill | ISBN 0071408614 | 2003 Year | PDF | 1 Mb | 240 Pages
McGraw-Hill | ISBN 0071408614 | 2003 Year | PDF | 1 Mb | 240 Pages
Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language. Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization.