Six Sigma Business Scorecard : Creating a Comprehensive Corporate Performance Measurement System by Praveen Gupta
Publisher: McGraw-Hill Professional; 1 edition (September 4, 2003) | 0071417303 | 271Pages | PDF | 2.62MB
Six Sigma has become a widely recognized strategic tool to improve business performance and profitability. Many books cover basic Six Sigma concepts, but none detail the most critical element of its improvement methodology: performance measurements.
Without a strong grasp of performance metrics, a company can have no clear, quantitative indication of its quality improvement. The is a unique approach to measuring performance. It allows companies to track their improvements in quality and profitability–and make adjustments if such improvements are not up to expectations–while implementing Six Sigma. Without a comprehensive performance measurement strategy, your company can't hope to reap the many benefits of Six Sigma. This guidebook will show you how to implement a successful, statistically rigorous Six Sigma program.
* Provides numerical methods for evaluating a corporation's Six Sigma success (or lack thereof)
* Written by an author with twelve years teaching experience at Motorola University
* Builds on the recognized Business Scorecard approach