Business Process Outsourcing: The Competitive Advantage by Thomas N. Duening
English | Oct 8, 2004 | ISBN: 0471655775 | 256 Pages | PDF | 1 MB
English | Oct 8, 2004 | ISBN: 0471655775 | 256 Pages | PDF | 1 MB
Business Process Outsourcing (BPO) is becoming the new revolution as company's of all sizes are seeking to take advantage of this source of competitive advantage.
This book provides a step-by-step approach to understanding the application of Business Process Outsourcing, assessing the BPO opportunity in the company, and then managing the transition to BPO. It serves as a guide to implementing BPO and as a reference source to solving the variety of issues that may arise during a BPO initiative.