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Customer Relationship Management [Repost]

Posted By: Free butterfly
Customer Relationship Management [Repost]

Customer Relationship Management by Kristin L. Anderson
English | 1 Oct. 2001 | ISBN: 0071379541 | 177 Pages | PDF | 2 MB

All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based Briefcase Books Series is filled with ideas and strategies to help managers become more capable, efficient, effective, and valuable to their corporations.