The Key Account Manager's Pocketbook (repost)
Roger Jones, Roger E. Jones "The Key Account Manager's Pocketbook"
Management Pocketbooks | English | 1999-05-01 | ISBN: 1870471423 | 112 pages | PDF | 1,2 MB
Management Pocketbooks | English | 1999-05-01 | ISBN: 1870471423 | 112 pages | PDF | 1,2 MB
Packed full of practical advice on how to keep and develop important customers. Covers all the necessary skills, from original presentation and negotiation techniques, through account action plans and development of the relationship.