IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning...
Gerard Blokdijk, Claire Engle, Jackie Brewster "IT Service Catalog Process Management Templates and Examples Workbook - The Service Catalog Planning, Implementation and Maintenance Guide"
Emereo Pty Ltd | English | 2008-04-14 | ISBN: 0980513618 | 168 pages | PDF | 1 MB
Emereo Pty Ltd | English | 2008-04-14 | ISBN: 0980513618 | 168 pages | PDF | 1 MB
Service Catalog Management is a key component of the ITIL Framework. Carefully planned and documented IT Service Management (ITSM) processes are becoming an increasingly important component in the delivery of higher customer satisfaction. The Service Catalog Process Management Templates and Examples Workbook provides a wide variety of resources to boost your understanding and ability to implement and manage Service Catalog Management in your organization.
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