WCOM (World Class Operations Management)

Editors: Baroncelli, Carlo, Ballerio, Noela (Eds.)
Maximizes reader insights into the principles, methodologies, and organization of World Class Operations Management (WCOM)
Features real-world case studies illustrated by interviews with executives of companies that have adopted this model
Provides a comprehensive description of WCOM as a process for achieving excellence, bringing together all the processes and methods and providing new perspectives

This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring about. Utilising real-world case studies illustrated by companies that have adopted this model (interviews with Saint-Gobain, L’Oréal, Tetra Pak, Bemis, and Bel Executives), it describes common patterns drawn from decades of hands-on experience, so as to present a theoretical approach together with the concrete application of its principles.
WCOM, adopted by several multinational companies, is one of the more innovative management practises, as it integrates the best Continuous Improvement approaches (Lean, Total Productive Management, World Class Manufacturing) as well as the most innovative approaches in human dynamics like Change Leadership, Performance Behavior, Shingo Model, to name a few. Every book’s chapter has been authored by an expert in these different fields, thus revealing the synergy among the different practices, which is one of the distinguishing and successful aspects of WCOM
Maximising reader insights into the successful implementation of such an approach, and explaining not only its potentialities, but also its implementation dynamics, the critical points and the ways it can be integrated into different situations, this book is also about how to create a culture of excellence that is sustainable over a long period of time and delivers consistent (or ever-improving) results

Number of Illustrations and Tables
1 b/w illustrations, 94 illustrations in colour
Topics
Engineering Economics, Organization, Logistics, Marketing
Industrial Organization
Organization
Operations Research, Mathematical Programming

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