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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy [Repost]
![The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy [Repost]](https://pixhost.icu/avaxhome/aa/f5/003ff5aa.jpeg)
The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company
2008 | ISBN: 0071548335 | English | 224 pages | PDF | 1.4 MB
2008 | ISBN: 0071548335 | English | 224 pages | PDF | 1.4 MB
Discover the secrets of world-class leadership!
When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed.