Coordination of Service Offshoring Subsidiaries in Multinational Corporations
Coordination of Service Offshoring Subsidiaries in Multinational Corporations by Matthias Daub
English | 1 Feb. 2010 | ISBN: 3834919284 | 459 Pages | PDF | 1 MB
English | 1 Feb. 2010 | ISBN: 3834919284 | 459 Pages | PDF | 1 MB
The relocation of IT service delivery to low-cost countries is an established business strategy today. Matthias Daub develops a structured framework for the management of service offshore centers taking into account the strategic relevance of the services and the characteristics of their customer relationships.