The Buzz: 50 Little Things that Make a Big Difference to World Class Customer Service by David Freemantle
English | Sep 23, 2004 | ISBN: 1857883470 | 126 Pages | PDF | 3 MB
English | Sep 23, 2004 | ISBN: 1857883470 | 126 Pages | PDF | 3 MB
With simple, helpful advice on forming strong ties with clients, Buzz is a book for inspiring companies. Author David Freemantle suggests fifty tips and tricks for making clients feel like celebrities and strengthening the bond between company and customer.