Bernard Grabot, Anne Mayère, Isabelle Bazet, "ERP Systems and Organisational Change: A Socio-technical Insight"
English | 2008-04-24 | ISBN: 1848001827 | 219 pages | PDF | 3.4 mb
English | 2008-04-24 | ISBN: 1848001827 | 219 pages | PDF | 3.4 mb
ERP (Enterprise Resource Planning) systems are now the backbone of the information systems in public and private sector organisations. Yet difficulties remain. This book provides a unique and comprehensive insight into ERP systems, from both a social and a technical viewpoint.
Without trying to build an artificial consensus, several case studies are commented upon alternatively with a technical and social view, showing how the same facts can have different interpretations.