Culture Matters: Decision-Making in Global Virtual Teams
Culture Matters: Decision-Making in Global Virtual Teams by Norhayati Zakaria
2016 | ISBN: 1482240165 | English | 252 pages | PDF | 2 MB
2016 | ISBN: 1482240165 | English | 252 pages | PDF | 2 MB
Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.