Essential Telephoning in English Student's book (repost)
Barbara Garside, Tony Garside, "Essential Telephoning in English Student's book"
2002 | ISBN: 0521783887 | 112 pages | PDF | 2,1 MB
2002 | ISBN: 0521783887 | 112 pages | PDF | 2,1 MB
Essential Telephoning in English is a short skills course for adult learners of Business and general English. Its 11 core units cover a wide range of communication skills such as beginning and ending a call, taking messages, dealing with problems, making appointments and communicating information. The course enables learners to check their progress with three consolidation units as well as an end-of-course review unit. It has been designed primarily for use in class but is also suitable for self-study.