Alone Together: Why We Expect More from Technology and Less from Each Other

With the recent explosion of increasingly sophisticated cell-phone technology and social networking websites like Twitter and Facebook, a casual observer might understandably conclude that human relationships are blossoming like never before. But according to MIT science professor Turkle, that assumption would be sadly wrong. In the third and final volume of a trilogy dissecting the interface between humans and technology, Turkle suggests that we seem determined to give human qualities to objects and content to treat each other as things. In her university-sponsored studies surveying everything from text-message usage among teens to the use of robotic baby seals in nursing homes for companionship, Turkle paints a sobering and paradoxical portrait of human disconnectedness in the face of expanding virtual connections in cell-phone, intelligent machine, and Internet usage. Despite her reliance on research observations, Turkle emphasizes personal stories from computer gadgetry’s front lines, which keeps her prose engaging and her message to the human species—to restrain ourselves from becoming technology’s willing slaves instead of its guiding masters—loud and clear.

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